FAQ

Still not sure if we can be of help? Check through some frequently asked questions and then send us a message.

The entry room is 2.4m x 4.5m square feet. The studio space is 9.25m x 5.74m. There is also a makeup and coffee room.
All bookings require a 50% deposit, this helps us prevent cancellations. All deposits are refundable if cancellations are made at least 7 days before your appointment.
We have a service elevator accessible from our private car park. If you need to use this or use the carpark to unload large volumes of items, please let us know in advance so we can make this as easy as possible for you on the day. It can be out of service at times.
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We can sometimes grant access to 1 car in the private car park, there is a £5.00 charge and you will need to let us know if you need this before your shoot. The carpark is small though so it’s best to arrive early in order to get a space. Otherwise there is plentiful parking on the surrounding streets at £2.00 for 2 hours. On the corner of the Argent Centre the Sikh temple offers all day parking for £4.50 which is handy for the longer days. Alternatively there is an NCP carpark within 5 minutes of the studio with all day park options.
Yes, there is a separate fee for this type of service which can be seen on the studio hire page. We also provide photography services as that’s what we do!
Yes, but there is a charge for any time you use in the studio, this includes setting up and packing, and the time it takes to pack away, this must all be done within the time you initially stated when booking.

How to find us by Train

Snow Hill Train Station 5minute walk

Jewellery Quarter Train Statio 5 minute walk

Birmingham New street 20 – 25 minutes

We do our best to give you the very best we can and are extremely competitively priced.